Mr. NR. I do not even know you but just from your reply, I could kinda get the feeling of what truly happened between you and Betsy.
Your post above includes:
"I just correct them and remind them that they are at a much far superior quality store."
"Starbucks is total SHIT compared to Teazer",
"asshole kids, tweakers, drugees, tower rats, stuck up pricks, bums, panhandlers, loiterers, and wierdos"
"Teazer is a very nice place to hang out, with amazing drinks"
Granted, Betsy was a bit off when he/she shouted profanity at Teazer, but what you have clearly is a dissatisfied customer who just wants an apology, and not a defensive prose from you that comes with contempt of other businesses and people (bums are people too you know)...
You asked:
"Shame on Teazer's why? Shouldn't it be "Shame on you Nigel!" ??? I was the one who teazed you, so why are you ripping on the whole store?"
Weren't you an agent of the store when you were serving Betsy? I think it is obvious that your actions represent Teazers as an organization while you were serving customers. This is a Teazers issue and not a Nigel issue.
As consumers, we oftentimes GO OUT OF OUR WAY to patronize local stores because we LOVE to support local businesses. What we want in return is to just let us feel welcomed and just thank us that we spend our hard-earned money in your establishment. Is it really that hard to make tea? But you know what, if I go to Teazers today and spend something like $5-$10 for a tea (that I could make)... well, maybe that will help to keep it open (and so they could continue giving jobs -- hint---)...
So you might be P.O.ed with this post right now... and you might be so inclined to e-mail me privately... after all my profile is out there in public, with no avatars or alter egos...
But if I may suggest one thing that when you apologize to a customer... just apologize (with your free drink). And also, hold the contempt. It's just the worst thing you could make a person feel.
Butting in... because I am just crazeee...
Mr. NR. I do not even know you but just from your reply, I could kinda get the feeling of what truly happened between you and Betsy.
Your post above includes:
"I just correct them and remind them that they are at a much far superior quality store."
"Starbucks is total SHIT compared to Teazer",
"asshole kids, tweakers, drugees, tower rats, stuck up pricks, bums, panhandlers, loiterers, and wierdos"
"Teazer is a very nice place to hang out, with amazing drinks"
Granted, Betsy was a bit off when he/she shouted profanity at Teazer, but what you have clearly is a dissatisfied customer who just wants an apology, and not a defensive prose from you that comes with contempt of other businesses and people (bums are people too you know)...
You asked:
"Shame on Teazer's why? Shouldn't it be "Shame on you Nigel!" ??? I was the one who teazed you, so why are you ripping on the whole store?"
Weren't you an agent of the store when you were serving Betsy? I think it is obvious that your actions represent Teazers as an organization while you were serving customers. This is a Teazers issue and not a Nigel issue.
As consumers, we oftentimes GO OUT OF OUR WAY to patronize local stores because we LOVE to support local businesses. What we want in return is to just let us feel welcomed and just thank us that we spend our hard-earned money in your establishment. Is it really that hard to make tea? But you know what, if I go to Teazers today and spend something like $5-$10 for a tea (that I could make)... well, maybe that will help to keep it open (and so they could continue giving jobs -- hint---)...
So you might be P.O.ed with this post right now... and you might be so inclined to e-mail me privately... after all my profile is out there in public, with no avatars or alter egos...
But if I may suggest one thing that when you apologize to a customer... just apologize (with your free drink). And also, hold the contempt. It's just the worst thing you could make a person feel.