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Fulton Mall ideas you can touch

Below is my letter to the City on how to revitalize the Fulton Mall area, including twelve "action priorities" for the Mall. I'd strongly value your feedback on the merits of these ideas. From reading the rest of the blogging on this topic, there just don't seem to be enough actual ideas coming into the debate over the Mall's future.

That's too bad, because I don't think anyone believes that car traffic could solve the Mall's problems by itself. If it could, then all of Chinatown would be booming now. So what else would we need to do to help Fulton, car traffic or no? And why haven't we done those things already?

Read on for the full dish. And please add your own ideas, starting with #13.

=============================================================

Jon Ruiz, Assistant City Manager
City of Fresno

Dear Mr. Ruiz:

The Fulton Mall is alive these days in some limited, but important, ways. On any weekday at lunch, and most afternoons, the Mall teems with pedestrians. Weekend foot traffic is always high. These successes show that the Fulton Mall does already "work" for a significant number of Fresnans. This is reason to celebrate -- and to exercise caution in how we go about altering the Mall.

Yet alter it we must, because the Fulton Mall is "dead" almost any night at 9 p.m. If the Mall is to be the centerpiece of a downtown that is truly for everybody, then it will have to be a 24-hour destination. To that end, I applaud the City for looking beyond adding car traffic in the search for solutions to the Mall's problems.

That's because besides the Mall, all of Fulton Street -- except for Tokyo Garden -- is dead each night as well, all the way from Sacramento down to San Benito Street. It's not just the corner of Mariposa and Fulton, at the center of the Mall, that hungers for after-hours life. It's also Mariposa and H, Mariposa and Broadway, Mariposa and Van Ness, M, N, O, and P. It's not fair to blame the Mall when other areas that have car traffic are hurting after-hours just as much.

What's most troubling about the car traffic argument is that there are so many things we could do now to help the Mall -- things we know we'd need to do anyway to bring life back to Fulton, even if car traffic were restored, and which, in some cases, we have failed to do for decades. Logically the least controversial, but most clearly necessary and beneficial, ideas should be given the first shot and a fair shot at success.

What are some of these ideas? Here are twelve high-impact action priorities for the Fulton Mall:

  1. Install a comprehensive system of downtown "wayfinding" signage. A forthcoming Downtown Association report will document the poor signage currently in place in downtown Fresno, describe the benefits of installing a total system, and lay out the next steps for a comprehensive signage project. For the purposes of this letter, suffice it to say that there are no signs anywhere directing anyone to the Fulton Mall. That makes it too difficult for tourists -- and even uninitiated Fresnans -- to find the Mall and find where to park nearby.
  2. Provide funding and staff to coordinate Fulton Mall events. I chair the Downtown Association's Fulton Plaza Thursdays event series, which has had a great season so far in 2006. But these events stretch the Association's resources thin. Putting on special events, in a space that was custom-made for special events, should not be the sole province of the volunteers, staff, and financial backing of one nonprofit organization. There should be lively events every day on the Mall, but the Downtown Association cannot do that alone.
  3. Install permanent bathrooms on the Mall. The Mall should be pedestrian-ready at all times with permanent, pay-to-use toilets. Many women, in particular, feel uncomfortable entering a parking garage alone to find a permanent public restroom. People in general are loath to use a smelly portable unit that lacks running water. And from my perspective as a Fulton Mall event chair, renting porta-potties adds hundreds of dollars to the cost of each event. It's easy to find permanent, self-cleaning toilets all over San Francisco. They even make good spaces for billboards and wayfinding maps. We need them now on the Fulton Mall.
  4. Negotiate with Mall property owners to remove late-model, low-slung, single-use buildings on the Mall and replace them with fresh, multi-story, multi-use buildings where residents live on the upper floors. In the same way that downtown housing will be a major component of downtown's after-hours rebirth, Fulton Mall housing can bring after-hours life to the Mall. Residents in urban areas can provide a reliable base of pedestrian traffic at all hours.
  5. Bring a three-days-a-week farmers market to Mariposa Plaza. While insisting on basic levels of public safety and cleanliness, and high product quality, the City must work creatively with market operators to make fresh produce sales a regular reality on the Fulton Mall. A farmers market would bring new pedestrian life to the Mall and would celebrate the root of our Valley's economy, agriculture, in a way that is currently missing in downtown Fresno. Low-income Fresnans would surely appreciate the presence of a farmers market closer to the central bus stop at Courthouse Park. Downtown workers, meanwhile, would also appreciate the convenience of the location and the ability to stop by at lunchtime to buy fresh food for dinner.
  6. Invest significantly more money in the façade improvement program run by the Redevelopment Agency. Currently the program provides matching funds of $2,500. That's enough to install steel security bars, but it's not enough to restore a historic façade covered by late-model vinyl. The City of Redding runs a façade improvement program with matching loans up to $7,500. Stockton offers a $10,000 forgivable loan, plus a $10,000 matching grant, plus $2,500 for architectural assistance. With each historic façade restored, the public will have one more reason to come and see what's new on the Mall.
  7. Aggressively seek a major bookstore to occupy the ground floor of the JC Penney building. The space is perfect for a bookstore, pedestrian and car visibility is high, and the spinoff development would do wonders for the Mall. The JC Penney building is a prime example of the more general need to fill the Mall's largest spaces with anchor tenants. In any other pedestrian mall, such as Fashion Fair, it is the anchor tenants like Macy's (and JC Penney!) that attract customers day-in and day-out. Smaller stores don't need cars driving by in order to thrive. They feed off the foot traffic that the anchors generate.
  8. Allow bicycle traffic on the Fulton Mall. Other pedestrian trails around our city allow and encourage bicycles. Police officers ride the Mall all day long. New pedi-cab service has brought a regular bike presence to the Mall. The Mall is half a mile long -- too far for some people to walk comfortably, but a perfect distance to traverse on a bicycle.
  9. Install bicycle racks, whether or not bicycles are allowed on the Mall. People who don't want to drive or park downtown should be encouraged to ride their bikes to the Mall, or to bring their bikes on the City bus for travel to the Mall and around the larger downtown area.
  10. Change the noise ordinance to allow live music until 2 a.m. on weekends and until midnight during the week. To encourage nightlife on the Mall, it only makes sense to provide bar and club owners a competitive advantage to locate there.
  11. Finish wiring the Mall for wi-fi. The City made a great start at Mariposa Plaza, but the entire Mall is a world-class place to sit, and laptop users should be able to enjoy every inch of it.
  12. Restore the water features in what are now dirt-filled planters on the Mall. The fountains that still do operate are true artistic wonders. Adding "new" water features would play to the Mall's competitive advantage as an urban oasis in the middle of a hot Valley. Restoring the filled-in waterworks would also be a conceptually straightforward project with highly tangible appeal to ordinary Fresnans. That would make it an easy project to hold up to the community as a downtown success.

There is no shortage of good ideas for how to make the Fulton Mall a more vibrant urban space. Even a partial list of the Mall's needs, such as the twelve listed here, can generate months or years of work for many talented and committed people in our community. But the Fulton area -- with or without car traffic -- will never flourish until the City and others invest the time, energy, and money to accomplish these most needed and least controversial tasks.

I say, let's get them done first, and let's get them done now. I look forward to working with you to bring 24-hour life to the Fulton Mall.

Sincerely,

ELLIOTT BALCH, Board Secretary
Downtown Association of Fresno
balch@post.harvard.edu

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Building blocks

I like the block-by-block approach to rebirth! I think it's the best strategy for facade improvements on the Mall: In 2007 fix up buildings between Inyo and Kern, in 2008 do Kern to Tulare, in 2009 go up to Mariposa, etc. The block approach could also work for housing, the noise ordinance, waterworks restoration, new "perma-potties," etc. What a great way to build excitement and keep the goals achievable.

It doesn't work for everything, though: wayfinding signage has to be comprehensive and downtown-wide. So does a PBID.

Elliott

Re: Parking incentives

I think the convention center is a little too far for most people to walk. If the city REALLY wants to focus on Kern Street, that should be the place where the mall is "reborn". You can't do all of it at once, so take it block by block. Even if it only benefits one block, in a way, that might be best. Concentration of bodies and foot traffic is the key.

Kern Parking Idea

I had thought of that as well. The only downside is that I know part of the funding for the stadium is through the parking structures revenue. Also , you don't have to go too far east to get the free parking as it is. There is the spiral parking structure, that may bring a little bit of foot traffic on the mall but just for a block or two. Perhaps the convention center parking structure or some of the private structures.

Parking idea

Make the parking for game days cheaper east of the stadium to encourage people to walk to the stadium and enter the Kern Street gate via the mall.

Percieved Safety

I think it is safe downtown, but, there are those who do not percieve it to be safe, and, that is just as bad if not worse. You can show the statistics that it is indeed safe, but ,if people don't feel it is safe, all the stats won't help. Sometimes it is easier to make it safe then to make it be percieved as safe.
People walking the mall makes it feel safe.Open and thriving businesses with windows to the mall make it feel safe. Housing on the mallmake it feel safe.One way we could help is requiring any new high rise office or anchor stores to have no parking near by, forcing people to walk a block or two, and thus provide the pedestrian traffic for the smaller businesses and for the "eyes on the street" that help make it seem safer. We should have required that the Grizzlies have no immediate parking so people would walk through the mall to reach the parking on the other side. Currently, when I go to a game, like I did this week, I parked at the Tulare garage and never set foot on the mall.

Re: Banners Downtown

The real thing to remember is that there are no "quick fixes". Including banners. I don't believe banners or other things hurt though. If so, why would we see them still today in suburban shopping centers?

My point about the banners is that they look like there were designed 1) by committee, or 2) by "my son, he does that stuff, I'm sure he'll do it for free." Here's an idea. Have a competition for local artists to create artwork for the banners. Give the winner a prize. Do a big Art Hop show of the top submissions. Do this every year or two. Print them in full color, not two color screenprint. At the end of the year auction off the original work to raise money for the next year.

By the way, last years FPT poster was great, this year is good too.

The Five B's

I have been reading "Suburban Nation" by Andres Duany et al. They talk about the Five B's that were poplular in trying to revitalize downtowns in the 80's. They are: festive Banners, Bandstands, decorative Bollards ( short thick posts), Brick sidewalks and grassy Berms. These along with the lastest light poles, trash cans, and decorative tree grates wer used a s a quick fix in many a downtown.. The authors believe these are nice but do little to revitalize a downtown. Some retail consultants actually think they distract shoppers from looking at the store front windows, and that the windows only have eight seconds to catch the attention of a passing pedestrian, and that any competion from banners etc is a detriment to that happening.

The banners

Ok, I don't *hate* the banners, but I just think they could be better.

Some great design ideas

To respond to Famous Guest:

Thanks for adding some great ideas. I hope you'll share them with the City via a letter of your own.

Also, please let me know (balch@post.harvard.edu) how to contact you and I will make sure you hear about the next Downtown Association design committee meeting. Many of the concerns you have could be expressed in that forum. For instance, that committee commissioned those banners you hate (!) and is working to restore the trash cans and the rest of the Mall hardscape.

Elliott

Mall safety

To answer Famous Amos:

I think you hit the nail on the head with your second point, about the image of safety.

This makes me think how idea #10 -- extending the noise ordinance, which you also mentioned -- relates to a PBID. The connection is, some cities have elected to use their PBID monies to fund a more visible security force, in addition to things of a more infrastructure-related nature. And when it comes to later nightlife, a more visible security presence would help convince the ones who need convincing that downtown is a safe place for them. Gotta love the PBID.

I also think housing on the Mall is important in creating an environment where people feel safety in numbers. San Francisco has a large transient population; our downtown has more transients than other parts of Fresno. The greater perception of safety (I guess) in San Francisco comes from the fact that there are so many other people around, too. Good ol' eyes on the street. Gotta love the Jane.

Elliott

About Fresno's BIA and PBID

To answer Craig:

A downtown property-based improvement district is a great #13. I had considered including it in my own list, but held back for a couple of reasons, the strongest of which was that a PBID would help enable all of the other ideas, either directly or indirectly. The PBID is really a "super-idea." It also happens to be a really super idea.

The Downtown Association collects about $38,000 annually from Fulton Mall business owners in the form of a business improvement area (BIA) tax. By paying this tax, the merchants automatically become members of the DTA.

There are several problems with how this arrangement is structured. Merchants outside the Mall have no automatic representation, nor do any downtown property owners who have made a significant investment in the long-term viability of the area.

The biggest problem, though, is the small amount of those proceeds. At $2 million, Sacramento's PBID pulls in over 50 times the revenue that our BIA does. That means that all of the DTA's events have to break even -- and some have to turn a big profit -- for us to remain solvent and spend what money we can on art restoration, Mall promotions, etc. Over time the organization becomes more concerned with making money than spending it.

Spending money on downtown revitalization is a full time job, though. Just look at all the ideas that have come up on this blog. It's a job just to read them all! A PBID would provide a larger, more stable funding stream so resources could be focused on spending that money wisely.

Thanks for the point, Craig! I see you've launched me into a major digression. Oh well, too late now.

Elliott

More real mall ideas

Establish some sort of visual theme for the mall, and stick to it. The current plastic covered wire benches were NOT part of the original mid century modern design. The original benches were built-in wood & concrete structures, and you can tell that the current green benches were the "cheap" solution, rather then fixing the old ones. No one ever thought "does this aesthetically fit the rest of the mall." They don't. Same for the faux-Victorian "mall directory" at the Mariposa intersection. Restore historic architecture where we have it, but the rest should be cutting edge modern, glass and steel, it will better complement the design language of the mall. The clock tower (base) needs to be restored. Also, how about some new artwork on the mall? Maybe on a rotating basis? And please oh please ditch the boring banners that are up right now, "Fulton Mall Art" and get something colorful and full of energy.

Also, as I understand it, the stage and the free speech area were later additions to the mall. (the old Grand Central Hotel used to be there, before it was torn down a few years after the mall was built). Look at it next time and you can tell the pavement doesn't match. Maybe a new multi story mixed use building should be built there, and the platform could be relocated someplace else? (on the Mariposa axis?) It will bring more energy to the center of the mall, and make it feel more dynamic by making the space smaller.

Also, improve the trash and landscape clean up efforts. The pine needles on the pavement are a mess. People in an urban environment don't mind so much a dirty sidewalk, but a dirty pedestrian mall is a different story.

Re: Real Mall ideas

1) A new landscaping plan. In some places the trees are so overgrown that you can't see the stores you're looking for. Shade is good, but in some places it's actually too much. Also, many of the trees are not that healthy. Also when you look at the early pictures of the mall, and look today, there have been many landscaping changes. Some new plams, and other fresh plantings would give the mall a fresh look.

2) New building owners who "get it". Not out of town developers who want to sit on a building and let it rot. It would be helpful if the owners owned multiple properties along the mall, and managed them (and MAINTAINED THEM) just as Fashion Fair is owned and managed by one mall manager.

3) Craig posted on this forum some time ago the idea of the city buying out the Gottschalks owned portion of the Gottschalks building, renovating it, and turning into an indoor public farmers market, a la the Pike Place Market in Seattle. This would be a "home grown" destination, and would be easier to pull off than wooing a major retailer to the mall (at least at first). It also would show off our ag heritage, ethnic foods, and be part of the exciting plans for Kern Street already in the works.

4) Remove the parking lots at the north end of the mall, and build buildings! When the mall was built, there were buildings on both sides all along the north end of the mall all the way to Tuoloumne. Right now the mall is surrounded on both sides by asphalt parking lots. As the Cultural Arts district takes off, the mall needs to connect with that district. You should be able to walk right across the street from the Warnors or Trade Center and be in an urban setting, not a suburban parking lot.

5) Also, remove the Tuoloumne "diverter" street. It is no longer necessary.

mall ideas

the article is a very good start. some people seem to act like figuring out what the mall needs is rocket science, when really the only issue is what criteria we are using for success in renovation, which leads back to the discussion of who are we trying to attract. i'll assume we are in agreement that what we want is something similar to what SF, NY, Chicago, new orleans (had and will have), london, paris, and dare i say amsterdam(!), etc. have, which is a place where people can get from cool and diverse places by foot, including but not limited to shoppes, housing, and entertainment.

specifically, if number 10, the one about allowing live music until midnight/2am is at all controversial, then i've no hope. for me, i'd prefer to see live music allowed until 4am in the mall on weekends, but let's get to 2, first.

i don't know if your article presupposes this issue is important, but i think any conversation about how to renovate the mall that doesn't discuss saftey issues is rather naive and pointless. i'm sure this website is loaded with folks who aren't afriad to strut the mall as it is, but success in renovating downtown depends first and by far foremost on (1) making downtown safe, and (2) convincing people north of shaw that it is in fact safe. The first point will give the mall's success longevity, the second will start the ball rolling.

To elaborate a bit on point (2) above, I believe it is absolutely imperative that people north of show - yay even people who would never put their children in any school district outside of clovis - take part in the life of downtown, by which i don't mean they necessarily have to move in to high-rise condos, but they have to shoppe and hang out there. Because for one thing their money will sustain businesses and bring in *better* businesses, and for another thing they are generally well behaved, physically relatively attractive people who are pleasing to be around, if only at a distance.

if you want to just copy and paste this into your letter, you have my permission.

Elliott, How Much?

How much is the DTA currently receiving in Business Improvement District assessments? Just to compare with the numbers I stated above.

Craig
What is an authentic community?

Great Letter Elliott

My #13 would be a PBID. A property-based improvement district to support events, safety, clean-up...whatever the downtown building owners deemed as top priorities (they're the one who pay). A PBID in downtown Sacramento raises $2 million for their downtown efforts including downtown guides, events, and even help for homeless in finding downtown housing. Visalia's PBID and Business District raises $500K for their program. Clovis is beginning the process of a downtown PBID. There are 200 of them in sunny CA!

Funding for Fresno's first is in jeopardy, and hopefully a veto over-ride will happen on Monday. Even then, it might go to the area of Shaw around Fashion Fair rather than downtown.

Craig
What is an authentic community?

Great Ideas

Man, this is someone who gets it. All one through twelve are killer, Elliot.

The city just needs to post this up, say "This is what we are doing!" and get to work RIGHT NOW.

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